By Jos J. Wintermans as told to and written by Paul J. Tremlett

• Requisite organization (RO) concepts are applied over a seven–year period by a CEO in a financial services subsidiary of a large
• Canadian retailer with 450 employees and gross revenues of$100M (CDN).
• How the CEO used RO to restructure the firm’s managerial levels and to develop a new corporate strategy.
  
  Results:
• grew 500 percent in seven years.
• year-over-year increases grew from eight percent to 22 percent.
• salary costs as a percent of revenue reduced four percent.
• became one of top 100 Companies in Canada to work for.