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Location:

Canada

By Jos J. Wintermans as told to and written by Paul J. Tremlett

*  Requisite organization (RO) concepts are applied over a seven–year period by a CEO in a financial services subsidiary of a large

*  Canadian retailer with 450 employees and gross revenues of$100M (CDN).

*  How the CEO used RO to restructure the firm’s managerial levels and to develop a new corporate strategy.

Results:

*  grew 500 percent in seven years.

*  year-over-year increases grew from eight percent to 22 percent.

*  salary costs as a percent of revenue reduced four percent.

*  became one of top 100 Companies in Canada to work for.