Values and policies in organizations

Speaker A I want to make a comment on your comment about values because it's very common and we've seen this in companies here about European companies values and have a different point of view about that. The owners of a company have values. Values are something that an individual has, not a company. And what the owners have to do is translate the value into behavioral policy. So the notion that our value is respect why, you can put that on a poster on the wall. Give me the behavioral policy, though. And by policy, I don't mean something written in a book. I mean something people are held accountable for. So an example I give often is if some wealthy Catholics in a small town decide we need a Catholic hospital in our town, and they'll say, we want a hospital driven by Catholic values, terrific. It's their values. When now you're interviewing me for a job, you have no right and no need to ask me, what are your values around abortion? What you have every right to do, and you better do is say, here's our policy. We do not perform abortion. We do not recommend it. Can you work within that? That's the question. So we're always confusing the values and the policy issue. And I think it's really critical. I think that's a very incredible difference.