Organization Design Research
A concurrent session at 2005 World Conference in Toronto on "Does this stuff really work?"
Summary
- The firm started in 1977. Since about 1990 we've been doing exclusively organizational work. We've also done research. So far we've only published one study. Our intention is to publish more.
- We've got data on over 26,000 manager direct report relationships from over 50 organizations. We find that the requisite situation occurs about 50% of the time. An organization can significantly improve those scores through an organization design process.
- Organization design in general is related to outcome measures in terms of financial performance, customer satisfaction, and employee satisfaction. We found a relationship between that and four year pension fund financial performance. This has been a continuing process.
- There's a statistically significant relationship between what the information processing capability of an employee is and the complexity of work required in a position. This organization, by the way, was requisite. Whether or not you'd find that high a correlation in an organization that wasn't requisite, you probably would not.
- We've got two studies related to information processing capability. What we're trying to do as much as possible is find opportunities through the consultancy to do research. Because our main business is consulting, we really haven't put the effort into the publication yet.
- We've got data on over 26,000 manager direct report relationships from over 50 organizations. We find that the requisite situation occurs about 50% of the time. An organization can significantly improve those scores through an organization design process.
- Organization design in general is related to outcome measures in terms of financial performance, customer satisfaction, and employee satisfaction. We found a relationship between that and four year pension fund financial performance. This has been a continuing process.
- There's a statistically significant relationship between what the information processing capability of an employee is and the complexity of work required in a position. This organization, by the way, was requisite. Whether or not you'd find that high a correlation in an organization that wasn't requisite, you probably would not.
- We've got two studies related to information processing capability. What we're trying to do as much as possible is find opportunities through the consultancy to do research. Because our main business is consulting, we really haven't put the effort into the publication yet.
Globalro
Transcript is not available
